Security & Privacy

Your Data, Your Control

FaceofMind is engineered with enterprise-grade security architecture. All technical controls are implemented: AES-256 encryption (JWE + Fernet), RBAC, audit logging, data minimization, and privacy-by-design. Our infrastructure meets compliance standards—only legal paperwork (BAAs, certifications) is pending.

Important Disclaimer

FaceofMind is a wellness application, NOT a healthcare provider. We are NOT a covered entity under HIPAA and are NOT subject to HIPAA regulations. We do NOT provide medical diagnosis, clinical treatment, or emergency crisis intervention. Always consult licensed healthcare professionals for medical advice.

Our platform provides general emotional support and wellness tools
Note: While not subject to HIPAA regulations, our architecture implements HIPAA-ready security controls

Privacy & Data Protection

Enterprise-grade security architecture with all technical controls implemented

Architecture Complete • Legal Paperwork Pending
Global

Enterprise-Grade Security

Industry best practices for data protection

FaceofMind implements enterprise-grade security controls including AES-256 encryption (JWE for tokens, Fernet for data), RBAC access management, comprehensive audit logging, and data minimization. All technical controls are implemented. While we are NOT currently a healthcare provider or covered entity under HIPAA, our infrastructure meets industry compliance standards.

Key Features

AES-256 encryption at rest
TLS 1.3 in transit
Role-based access controls
Comprehensive audit logging
Vendor security agreements
Data minimization principles
European Union

GDPR-Ready Architecture

General Data Protection Regulation

FaceofMind implements GDPR-ready architecture with all technical controls in place: privacy-by-design, granular user data controls (privacy toggles), data portability, and comprehensive audit logging. Our infrastructure meets GDPR technical requirements. Legal paperwork and formal certification are in progress.

Key Features

Right to access personal data (implemented)
Right to data portability (implemented)
Right to erasure (implemented)
Consent management (privacy toggles)
Data breach notification (audit logging)
Privacy by design (architecture complete)
Philippines

DPA-Aligned Protection

Data Protection Act of 2012 (RA 10173)

FaceofMind implements DPA-ready architecture with all technical controls in place: data subject rights (access, deletion, portability), consent management, secure storage, and audit logging. Our infrastructure meets RA 10173 technical requirements. Legal registration with NPC is in progress.

Key Features

Philippine data protection guidelines
Data subject rights protection
Data breach notification
Consent-based processing
Secure storage & transmission
Privacy-by-design principles
Global

Wellness Platform Standards

Digital wellness best practices

FaceofMind is a wellness application designed to support emotional awareness and facilitate connections with licensed mental health professionals. All clinical interpretations, diagnoses, and treatment plans are the sole responsibility of the licensed professionals users may consult.

Key Features

Professional collaboration tools
Wellness documentation standards
User confidentiality protection
Crisis resource information
Ethical guidelines compliance
Professional boundary maintenance

Security Measures

Multi-layered security to protect your sensitive wellness data

End-to-End Encryption

TLS 1.3 in transit, JWE (AES-256 GCM) for tokens, Fernet for data

Role-Based Access Control

RBAC with OAuth 2.0, permission-based access, domain controls

Secure Storage

Field-level encryption, encrypted databases, regular audits

Infrastructure Security

Cloud infrastructure with security best practices

Audit Logging

Comprehensive audit trails (ChatSessionAudit, ticket_scans, admin logs)

Data Minimization

30-day data windows, privacy toggles, consent management

Crisis Support Resources

IMPORTANT: FaceofMind is NOT a crisis service or emergency monitoring platform. If you are experiencing thoughts of suicide, self-harm, or are in physical danger, please contact emergency services immediately.

National Suicide Prevention Lifeline
988 or 1-800-273-8255
Philippines Crisis Hotline (USAP)
0917-899-8727
Emergency Services (US)
911
Emergency Services (Philippines)
911 / 112

Your Data Rights

You own your mind, and you should own your data

Right to Access

Request a copy of your personal data at any time

Right to Deletion

Request deletion of your data (subject to legal requirements)

Right to Correction

Request correction of inaccurate information

Right to Portability

Export your data in a portable format

Right to Withdraw Consent

Withdraw consent for data processing where applicable

Right to Object

Object to certain types of data processing

Our Data Usage Commitment

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No Selling

We NEVER sell your personal or wellness data to third parties

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No Advertising

We do not use your emotional states to target advertisements

Minimal Collection

We only collect data necessary to provide you with wellness insights

Enterprise-Grade Security Architecture

All technical controls are implemented and operational

Technical Infrastructure ✅

  • • AES-256 encryption (JWE + Fernet)
  • • RBAC with OAuth 2.0
  • • Comprehensive audit logging
  • • Data minimization (30-day windows)
  • • Privacy toggles & consent management
  • • Field-level encryption
  • • Time-limited access controls

Legal Paperwork ⏳

  • • Business Associate Agreements (BAAs)
  • • Formal HIPAA certification
  • • GDPR compliance certification
  • • Third-party vendor agreements
  • • Legal entity registration updates

Status: Our architecture meets HIPAA/GDPR technical requirements. Legal documentation and formal certifications are in progress.

Compliance Alignment

FaceofMind aligns with international privacy frameworks

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GDPR

Privacy-by-design and data portability

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DPA (RA 10173)

Philippine Data Privacy Act compliance

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OWASP

Web security best practices

Exercising Your Rights

To exercise any of your data rights, please contact us at:

Email: support@faceofmind.com

Subject: Data Rights Request

Contact Us

We will respond to your request within 30 days as required by applicable regulations.

FaceofMind is a digital wellness platform. We are NOT a healthcare provider, clinic, or covered entity under HIPAA. We are not subject to HIPAA regulations. Our platform provides general emotional support and wellness tools. For medical advice, diagnosis, or treatment, consult a licensed healthcare professional. For emergencies, call 911 (US) or your local emergency number.

Last Updated: February 2026 | FaceofMind – Empowering Mental Wellness through Technology.